RFI / Site Instruction
RFI / Site Instruction
Manage requests for information and site instructions with structured workflows, response tracking, and impact documentation for construction projects.
Go to Workspace
RFI / Site Instruction
Challenges
Common problems that engineering teams face without the right digital tools.
RFI / Site Instruction
Features
Purpose-built capabilities to streamline your workflows and boost productivity.
Case study
Context
Solution
Benefit
A construction project team processed 20-30 RFIs per week through email, with no systematic tracking of response times or outstanding items. Design clarifications were delayed because RFIs were lost in engineers' inboxes. During project closeout, the team could not produce a complete RFI register, causing disputes over design responsibility for several defective installations.
PMG RFI / Site Instruction created a structured RFI workflow with sequential numbering, categorisation by discipline, automatic routing to design consultants, and response deadline tracking. Site instructions were issued through the same system with formal acknowledgement tracking. The complete register provided an auditable trail of every information exchange between site and design teams.
RFI response time improved by 55%, from an average of 12 days to 5 days. Outstanding RFI visibility reduced design-related site delays by 40%. The complete RFI register eliminated responsibility disputes during project closeout. Site instruction compliance improved to 98% with digital acknowledgement tracking.
RFI / Site Instruction
Key Benefits