A petrochemical construction contractor managed hot work, confined space, and height permits using carbon-copy paper forms. Permit validity periods were tracked manually, and expired permits occasionally went unnoticed. During a safety audit, three active work teams were found operating under expired permits, exposing the company to significant liability.
PMG Permit to Work digitised the entire permit lifecycle from application through approval, monitoring, and closure. Multi-level approval chains ensured the right authority signed off on each permit type. Active permit dashboards showed all live permits with automatic expiry alerts. Digital checklists ensured all preconditions were verified before work commenced.
Expired permit incidents dropped to zero with automated expiry monitoring and alerts. Permit processing time decreased by 65%, from 4 hours to 1.5 hours average. Audit compliance reached 100% with complete digital records and approval trails. The safety team estimated that the systematic permit process prevented at least 4 potential incidents in the first year.