A chemical manufacturing facility processed 30-50 visitors daily using a paper logbook at the security gate. Pre-approval was handled via email to facility managers, creating delays at entry. Security had no way to verify pre-approvals quickly, causing queues. During an emergency evacuation, the facility could not accurately determine how many visitors were on-site.
PMG Visitors digitised the entire visitor lifecycle from pre-registration and host approval through check-in, badge issuance, and checkout. Hosts pre-approved visits online, and security verified approvals instantly at the gate. The real-time visitor dashboard showed exactly who was on-site at any moment. Emergency evacuation reports were generated in seconds with accurate headcounts.
Visitor processing time at the gate decreased from 8 minutes to 2 minutes. Pre-approval verification became instant, eliminating entry delays. Emergency headcount accuracy improved from an estimated 70% to 100% with real-time tracking. The facility met all regulatory visitor management requirements and passed security audits without findings.