An infrastructure consultancy needed to maintain detailed records of project communications, decisions, and site observations. Engineers kept personal notebooks and scattered email trails, making it impossible to retrieve historical context when disputes arose. During a contract claim, the team spent three weeks reconstructing a timeline of events from fragmented records.
PMG Logs provided a centralised activity journal where engineers record observations, decisions, and communications with timestamps, categories, and file attachments. Each log entry is linked to the project and immediately searchable. The structured format with predefined categories ensured consistent documentation across the entire engineering team.
Dispute resolution time decreased by 70% with instantly retrievable, timestamped records. Engineers saved 5 hours per week previously spent searching emails and notes. Contract claim documentation that previously took three weeks was completed in two days. Audit readiness improved significantly, with complete project histories available on demand.