CAPA
CAPA
Manage corrective and preventive actions with root cause analysis, effectiveness verification, and compliance tracking for quality management.
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CAPA
Challenges
Common problems that engineering teams face without the right digital tools.
CAPA
Features
Purpose-built capabilities to streamline your workflows and boost productivity.
Case study
Context
Solution
Benefit
A precision manufacturing firm tracked corrective actions in a quality management spreadsheet that had grown to 800+ rows over three years. Most CAPAs were never formally closed, and effectiveness verification was not performed. During an ISO 9001 surveillance audit, the auditor identified that 60% of open CAPAs had exceeded their target closure dates with no evidence of follow-up.
PMG CAPA digitised the corrective and preventive action lifecycle with structured root cause analysis, action planning, implementation tracking, and effectiveness verification stages. Each CAPA was assigned ownership with target dates and automatic reminders. The dashboard showed CAPA aging, overdue items, and trend analysis by category. Effectiveness reviews were scheduled automatically after implementation.
CAPA closure rate improved from 40% to 92% with systematic ownership and tracking. Effectiveness verification completion increased from 10% to 85%. The ISO 9001 surveillance audit found zero CAPA-related non-conformances. Recurring quality issues decreased by 35% through proper root cause analysis and verified corrective actions.
CAPA
Key Benefits