An industrial facility required HSE observation reporting as part of its safety culture programme but relied on paper observation cards dropped into collection boxes. Cards were batched-processed weekly, delaying hazard response. The safety team could not perform trend analysis because manually digitising hundreds of paper cards was impractical. Near-miss reporting was particularly low due to the inconvenient process.
PMG HSE Observations enabled instant digital submission from mobile devices with photo evidence, location tagging, and hazard categorisation. Observations were automatically routed to area supervisors for immediate response. The analytics dashboard showed observation trends by type, location, and severity, enabling proactive hazard management. Gamification features encouraged higher reporting volumes.
HSE observation reporting volume increased by 300% with the mobile-first approach. Average hazard response time decreased from 7 days to same-day with automatic routing. Trend analysis identified 3 systemic hazards in the first month that had gone unnoticed for years. The facility's safety culture score improved by 40% in the annual employee survey.