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An engineering services company allocating 200+ engineers across 40+ projects relied on project managers emailing resource requests to department heads. Allocation conflicts were common because there was no shared visibility into commitments. Senior engineers were over-allocated while capable mid-level engineers sat underutilised. Resource planning for upcoming projects was based on informal availability estimates.
PMG Resources provided a centralised resource management platform with skill profiles, project allocation tracking, and availability dashboards. Department heads could see their team's current and planned commitments in calendar and Gantt views. Skill-based search helped project managers identify qualified resources quickly. Utilisation reports showed individual and team-level workload distribution.
Resource allocation conflicts decreased by 65% with shared visibility into commitments. Engineer utilisation improved from 60% to 80% through balanced workload distribution. Project staffing lead time decreased from 2 weeks to 3 days with skill-based search. The company increased billable utilisation by 15% without adding headcount, directly improving profitability.
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